An omelette(煎鸡蛋), promised in two minutes, may appear to be progressing nicely. But when it has not set in two minutes, the customer has two choices—waits or eats it raw. Software customers have had (71) choice
Clearly two solutions are needed. We need to develop and publicize productivity figures, bug-incidence figures, estimating rules, and so on. The whole profession can only profit from (75) such data. Until estimating is on a sounder basis,