Imagine you receive an e-mail that looks something like this: ARE YOU GOING TO CLASS TODAY? How does(61)  this message make you feel? ( 62)  did the sender use all capital letters? Was he or she angry，or did that person just (63) to turn off the Caps Lock (大写键) on the computer? This E-mail sounds like the (64) is shouting because using all capital letters in an e-mail is usually the way that people shout (65)   ．

Knowing when and where not to use capital letters is just one (66) 0f online manners．Don't do anything online that you wouldn’t do in (67) life Don't use information that (68)else has written，and   (69)  it，s yours． Do share your knowledge of the (70) with others．

(  )61．