Most properties now have computerized reservation systems that_ 26_ the balance between rooms_ 27_ and reservation requests. The morning clerk and his or her supervisor, the guest services manager (or front office manger), monitor this process and_28_ any special reservation requests. In a property_ 29_ does not have . computerized reservation system, they will block the day's reservation.The computer program or programs that_ 30_ the PMS (Property Management System) prompt the clerk to follow an appropriate work_ 31_ for every task. For instance, when a guest chocks into the hotel, the clerk indicates _ 32_ the guest has a reservation or not. If the guest has reservation, the clerk need only type in the name and the computer will_ 33_ the reservation and _ 34 _ print out the necessary records. In most cases, the guest is simply asked to _ 35_ his or her name. If the guest doesn't have a reservation the clerk gets the necessary information_ 36_ the format on the front-desk computer screen., When the guest checks out, the computer once again presents a screen with _ 37 _that will help the clerk to _38_ the appropriate sequence, verifying the_ 39_ with the guest, posing any late charges and accepting _ 40_ by credit card or cash or billing the account directly if prior arrangements have been made.

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In some sense, travel for sightseeing is a kind of comprehensive recreation. People travel to broaden their fields of vision, increase their knowledge, refresh and relax their bodies. The scenic spots attract tourists not only by beautiful natural and human landscapes, but also by modern entertainment facilities such as gymnasiums, billiard room, song and dunce halls, swimming pools, etc. Concerts, acrobatic performance and theatrical performance are all loved by people. Those recreation parks built in the metropolis are very popular.

Why do people select one transportation mode over another for their business and pleasure/personal trips? Many theories have been put forward on mode selection decision processes. Most theorists, however, consistently identify availability, frequency, cost/price speed/time, and comfort/luxury as the mode decision available. Other factors that have been suggested are safety, convenience, ground services, terminal facilities and locations, status and prestige, and departure and arrival- times. People in different segments of the travel market place varying degrees of value or utility on these criteria. For example, a business departure/arrival times may be all-important to the business traveler, while cost/price may be the pleasure traveler's first criterion.

专项旅游

无形收入

冲动购买

载客率

重要的营销工具

旅游动机

国际短程游览者

放游胜地