A hotel does certain things to protect its guests and their possessions. For example, front desk agents should never give26, messages, or mail to anyone who does not show proper27.The hotel should also have a policy that28employees from29out guest information, such as room numbers,30callers or visitors.Most hotels have three levels of key security: emergency keys, master keys, and individual guestroom keys. Only a(n)31key can be used to get into all guestrooms, even those that32double-locked, so it is a very restricted key. Most employees have master keys that allow33to rooms that are not double-locked. Guests have one or two individual guestroom keys,34cannot open double-locked rooms, given to them by the front desk agent. Guests feel most35when they know that they can double-lock their doors from the inside. Guests having very36possessions may choose to use hotel safe deposit boxes, if they are available.Escape procedures are37concern of hotels,38emergencies. Most hotels have fire alarms or an alert system to39guests of danger. Hotels also have procedures for giving40aid to injured guests.

26

Generally there are two types of tour guides, one in charge of local sightseeing and the other accompanying a group throughout its travels and making all the arrangements for the group. In China, they are usually known as local guide and national guide. The sightseeing guide must be familiar with the points of interest that he is showing to the visitors. He usually gives prepared talk but he must also be prepared to answer a lot of questions. And of course he has to deal with any problems that occur during the tour. These may include bad weather, sudden illness, an accident and so on. It would be impossible to name everything that might happen. A sightseeing guide needs two qualities—an outgoing personality and language skill.

航空包价旅游

旅游业对环境的影响

In general, the world's developed nations, owing to the advanced development of their economies and scientific technology, have experienced high levels of tourism demand and supply. Tourist facilities and services have been expanded and developed around the world to meet the rising demand of travelers from developed countries. But, the unbalanced levels of economic growth among different countries have led to disparities in tourism development. In developing countries, the low level of economic livelihood restricts the development of a domestic tourism industry. This is true even in those countries with a strong international tourism sector. Most of the people in the developing world are still struggling to make ends meet. Thus, leisure travel for them remains a distant dream.

促进国民经济发展

一家盈利的公司

文化快餐

国际酒店连锁集团

经济衰退

以市场为导向的改革