Questions 20to 23are based on the following passage.

It’s usually a good idea to book rooms in fancy hotels wellin advance. These hotels provide many extra services. Youprobably can count on having bathrobes,hair dryers,and aminibar in your room. Beware of minibars. You can besurprised when you pay your bill.

When you arrive,adoorman greets you,and a porter takes your bags. Tip theporter at least $1per bag. If thedoorman calls a taxi for you, tip him $1. If he has to standout in the rain,you might want to tip more.

The porter takes the bags to your room. Sometimes thedesk clerk will direct you to the room,and the porter willfollow with the bags. The porter or bellman will open and www.docin.com 6 show you the room. If you don’tlike the room,ask the porterto call the front desk about a replacement.

The next thing you should do,no matter what sort of hotel,is to find the emergency and fire exits. Check to see whetheryou need more towels, pillows, blankets, hangers,or an iron.If you do, callhousekeeping right away. Calling late at night, when thereis a reduced staff,can create difficulties and delays.

Fancy hotels have a concierge, in the European tradition.The concierge desk is generally located near the registrationdesk. Here you can obtain theater, concert, and sports tickets?look at local restaurant menus and make dining reservations;and find out about car rentals, sightseeingtours,babysitters,and even traffic and weather conditions. Agood concierge is a miracle worker who seems to knoweverything about everything. 

 20.What do you have to pay for after use at a fancy hotelaccording to the passage?