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You are Mr. Jack Johnson, General Manager of a company. Recently you have received several complaints from customers saying that some of them received the goods they had ordered with wrong invoice, and some were sent the correct invoice with the wrong goods. You are very concerned about it because this has never happened before. Write a memo to all workers in Dispatch Department to ask them

· to give their full attention to their work

· if they have any difficulties or problems with their jobs, they may speak to the Dispatch Department Manager, Mrs. Mary Foley.

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