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In a project environment, functional managers are responsible for:

  • A.Acting as a sounding board for clarification of critical issues.
  • B.Setting ground rules and assumptions
  • C.Outlining time, cost and performance constraints.
  • D.Identifying and developing mitigation strategies for areas of risk.
  • E.Establishing administrative policies
试题出自试卷《2016PMP项目管理师考试(英文)模拟试卷(1)》
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  1. The project manager can enhance project communication and team building by doing all the following except—

    • A.Having a war room
    • B.Using a tight matrix
    • C.Being a good communication blocker
    • D.Being a communication expeditor
    • E.Holding effective meetings
  2. As a project communication management process, administrative closeout consists of verifying and documenting project results to formalize acceptance of the project product by the customer. The output generated from administrative closeout activities consists of—

    • A.Project archives, formal acceptance, and lessons learned
    • B.Change requests, project records, and lessons learned
    • C.Lessons learned, performance reports, and change requests
    • D.Communication management plans, change requests, and project archives
    • E.None of the above
  3. When communicating with an action-oriented person, a project manager should—

    • A.Be as brief as possible and emphasize the practicality of his or her ideas
    • B.Provide options, including the pros and cons
    • C.Stress the relationships between his or her proposals and the people concerned
    • D.Remain patient if the other person goes off on tangents
    • E.Speak as quickly as possible to ensure that all the information is conveyed
  4. The presence of communication barriers is most likely to lead to—

    • A.Reduced productivity
    • B.Increased hostility
    • C.Low morale
    • D.Increased conflict
    • E.Increased stress
  5. Empathic Listening entails understanding another person’s frame of referenceTo exhibit empathic Listening skills, a project manager should—

    • A.Mimic the content of the message
    • B.Probe, then content, then advise
    • C.Evaluate the content, then advise
    • D.Rephrase the content and reflect the feeling
    • E.None of the above
  6. A project manager who wants to create a receptive atmosphere for communicating should

    • A.Ensure that all communication is clear and understood
    • B.Speak or write as he or she would like to be spoken or written to
    • C.Have the project team prepare a project communication plan
    • D.Ensure that team members have the information needed to do their work
    • E.Ensure that team members have the tools available to facilitate
  7. Which of the following terms describes the strong pressures within a group to conform to group norms at the expense of critical and innovative thinking?

    • A.Group oppression
    • B.Groupspeak
    • C.Groupthought
    • D.Groupthought
    • E.Groupgrope
  8. The tool technique used for communication planning is—

    • A.Stakeholder analysis
    • B.Communication skills
    • C.Information retrieval systems
    • D.None of the above
  9. In general, disagreements among stakeholders should be resolvedin

    • A.Sponsor
    • B.Customer
    • C.Performing organization
    • D.Senior management
    • E.None of the above
  10. When the project team is not collocated, establishing a way to help team members communicate quickly and frequently is essential. One practical approach is to---

    • A.Bring everyone together frequently for meetings
    • B.Conduct informal audioconference meetings regularly
    • C.Hold a project kickoff meeting
    • D.Set up an electronic yearbook that lists each team member’s accomplishments and background
    • E.All the above